This National Collective Labour Agreement governs the labour relations between companies in the cleaning and integrated/multi-service sector and their employees in a unified manner for the entire territory of the Italian Republic.
This National Collective Labour Agreement, signed by the employers’ associations and the trade unions of the workers comparatively most representative in the category at the national and territorial levels, also pursuant to Article 7, paragraph 4, of Italian Decree-Law no. 248/2007 converted into Italian Law no. 31/2008, is a unitary and inseparable whole, and in each and every one of its provisions and in its entirety constitutes a minimum and mandatory treatment, except for what is expressly provided for therein, for the workers of the companies set forth in Article 1 and constitutes a necessary condition for the enjoyment of the regulatory and contributory benefits envisaged by the regional, national and EU regulations in force as well as for access to the continuous training provided by the interprofessional funds.
More specifically, the correct application of the provisions set out in Articles 54, 66 and 69 (“Supplementary Pension Scheme”, “National Joint Body – ONBSI” and “Supplementary Healthcare”) is a necessary condition for the use of all the instruments that this CCNL has set up to meet the needs of companies in the labour market and the management of labour relations.
This Contract supersedes and absorbs for all purposes the provisions of all previous national collective agreements, as well as the local rules and customs, insofar as they are governed thereby.
For matters not covered by this Contract, the relevant legal provisions shall apply. This without prejudice to any more favourable terms.
Whereas the market of cleaning and integrated services in the public and private sec tors is evolving in the perspective of activities characterised by the concurrent presence of varied and diversified professional skills with respect to the scope of application of the CCNL of 24 October 1997, of the CCNL of 25 May 2001, of the Memorandum of Understanding of 3 December 2003, and the contents of the Protocol of 7 October 2003, which however retains its specificity, the Parties agree to further define the scope of application under the terms set forth in this Article, as well as to develop the scope of the previous regulations in the manner and under the terms specified below in order to better respond to the more extensive needs of the market and of the customers.
The activities carried out for public and private customers, as outlined in the following paragraphs, may be managed within the framework of traditional cleaning and/or integrated/multi-service/global service companies with the use of this CCNL.
Consequently, any autonomous activities – including for specific contracts – subject to corresponding autonomous and specific CCNLs according to the regulations in force are excluded from the scope of the contract.
Cleaning, disinfection, sanitisation, pest control and rodent control services are regulated by Italian Law no. 82/1994 and the subsequent laws and implementing regulations. They include auxiliary/supplementary services and maintenance, both scheduled and unscheduled, carried out on a non-exclusive basis at the request of public and private customers.
In fact the progressive expansion of contracts for global services based on results and also encompassing design and production management of the various services, facility management and integrated or multi-service activities covers a plurality of services.
By means of this collective contract, the Parties intend to make available to the market a means for redefining the offer in the face of the demand for services resulting from the choice of outsourcing non-primary activities made by Public Administrations and private entities.
Accordingly, the sphere of application of this contract includes but is not limited to the following activities:
- cleaning, disinfection, sanitisation, pest control and rodent control services (civil, industrial, hospital, home, etc.);
- maintenance services (green areas, industrial plant and machinery, real estate, movable property, cleaning writing and graffiti from walls, roads and horizontal and vertical signage in confined areas, swimming pools, beaches, sandy areas, etc.);
- facilities management and operation services (thermal, air-conditioning, electrical, plumbing, etc.);
- access control services, museum, exhibition and conference auxiliary services (reception, greeting, accompaniment, caretaking of venues, buildings, areas, etc.);
- environmental sanitisation services (disinfection, pest control, extermination, etc.);
- general services (copy services, switchboard, stationery and internal mail distribution, document delivery, in-house handling, etc.);
- administrative services (condominium management, utilities management, permits, licences, taxes, billing, etc.);
- catering services (transport and conveyance of meals, tidying up of venues, dishwash ing, etc.);
- cleaning, maintenance and other services in private dwellings (homes, residences, etc.);
- transport auxiliary services (assistance, storage and minor maintenance for public transport – buses, aircraft, boats, etc.);
- auxiliary services in education, health, industry and public and private offices
- integrated exhibition, museum and archaeological services, including promotional and recreational and cultural events, as well as first responder firefighting services, etc.;
- services of access control and caretaking of areas, buildings and equipment including the caretaking and management of non-paying car parks in private confined areas, with the aid of technological installations and dog services;
- document delivery services, document custody and archiving, document transport, ticketing and information services including by telephone, excluding call centres, etc.;
- Auxiliary services for library management and book display, access management, public information, handling and physical processing of library materials (covering, affixing anti-shoplifting bands, application of barcodes, etc.).
The economic and regulatory treatment set forth in this CCNL shall apply to the em ployees of the companies, regardless of their legal form.
As regards member-workers of cooperatives, Italian Law no. 142 of 3 April 2001 applies.